Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely happy with your beauty purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing